Welcome to Winefolder.com, an online alcohol e-commerce store dedicated to providing a wide selection of premium scotch whiskies and related products. The following Terms and Conditions outline the rules and regulations for the use of Winefolder.com's website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.
General Terms
Product Information and Pricing
2.1. Winefolder.com aims to provide accurate and detailed product descriptions, including the origin, age, and other relevant information for each item. However, we do not guarantee the accuracy, completeness, or reliability of the product information displayed on our website.
2.2. Winefolder.com reserves the right to change product prices and availability without prior notice. While we strive to ensure accurate pricing, occasional errors may occur. In such cases, we will inform you of the error and provide you with the option to cancel or modify your order.
Ordering and Payment
3.1. Placing an order on Winefolder.com constitutes an offer to purchase the selected products. All orders are subject to acceptance by Winefolder.com, and we reserve the right to refuse or cancel any order at our discretion.
3.2. Winefolder.com accepts various payment methods, including credit cards, debit cards, and other electronic payment options. By providing payment information, you authorize us to charge the specified amount for the products and any applicable taxes or fees.
3.3. In the event of payment failure, Winefolder.com may cancel or suspend your order until the payment is successfully processed. We do not store or retain any payment information you provide during the checkout process.
Delivery
4.1. Winefolder.com offers delivery services to specified locations that we are legally eligible to ship to. Delivery times may vary depending on your location and other factors. We will provide an estimated delivery timeframe, but we cannot guarantee specific delivery dates or times.
4.2. You acknowledge that the delivery of alcoholic beverages requires the recipient to be of legal drinking age. Our delivery personnel may request proof of age upon delivery. If the recipient is unable to provide valid identification, the delivery will not be completed, and the products will be returned to Winefolder.com.
4.3. Delivery fees and any applicable taxes or duties will be added to the total order amount. These charges will be clearly displayed during the checkout process.
4.4. Winefolder.com operates within the legal framework of the jurisdiction in which it operates. However, it is your responsibility as the customer to ensure compliance with all applicable local, regional, and national laws regarding the purchase, possession, and shipment of alcoholic beverages.
4.5. You acknowledge and agree that you are solely responsible for understanding and adhering to the specific laws and regulations governing the shipment and importation of alcohol in your jurisdiction. Winefolder.com shall not be held liable for any legal consequences or violations resulting from your failure to comply with such laws.
4.6. Winefolder.com reserves the right to refuse or cancel an order if it believes that the shipment would violate any applicable laws or regulations. In such cases, Winefolder.com will notify you and provide a refund for the canceled order, minus any applicable fees or charges.
Returns and Refunds
5.1. Winefolder.com takes great care in packaging and delivering your order to ensure its quality and condition. In the event that you receive damaged, defective, or incorrect products, please contact our customer support within seven (7) days of delivery to request a return or exchange.
5.2. Refunds or replacements will be processed at Winefolder.com's discretion after evaluating the nature of the issue. We may request additional information or photographic evidence to facilitate the return process.
5.3. Winefolder.com reserves the right to refuse returns or refunds for reasons including but not limited to a change of mind, personal taste preference, or improper storage of the products after delivery.
Prohibited Activities
6.1. Winefolder.com strictly prohibits the use of fraudulent or unauthorized payment methods. You agree not to engage in any activity that involves the use of stolen, counterfeit, or unauthorized credit/debit cards or other forms of payment.
6.2. Winefolder.com reserves the right to report any fraudulent or suspicious activity to the relevant authorities and cooperate fully in any investigation. If we suspect any fraudulent payment, we may cancel the order, notify the payment provider, and take legal action to recover any losses incurred.
6.3. Any attempt to use fraudulent payment methods or engage in any unauthorized activity on Winefolder.com's website may result in the termination of your account and potential legal consequences.
Intellectual Property
7.1. Winefolder.com's website and all its content, including but not limited to logos, trademarks, images, and text, are the intellectual property of Winefolder.com and protected by applicable copyright and trademark laws. You are not permitted to use, reproduce, modify, distribute, or display any part of our website or its content without our prior written consent.
7.2. Winefolder.com respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright or trademark, please contact us immediately with relevant information for us to investigate and take appropriate action.
Limitation of Liability
8.1. Winefolder.com strives to provide accurate and reliable information and services. However, we do not warrant or guarantee the completeness, accuracy, or reliability of the information, content, or products provided on our website.
8.2. Winefolder.com shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use or inability to use our website or services, including but not limited to any errors, omissions, interruptions, delays, or losses caused by events beyond our reasonable control.
Governing Laws, Jurisdiction, and Indemnity
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Winefolder.com operates.
9.2. Any disputes arising out of or in connection with these Terms and Conditions, including disputes related to the use of our website or services, shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.
9.3. You agree to indemnify, defend, and hold Winefolder.com and its affiliates, directors, officers, employees, and agents harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to your violation of these Terms and Conditions, your use of Winefolder.com's website or services, or any negligent or unlawful act or omission by you.