Please keep in mind that we will do our best to help serve you better.
In the event that you have to return the merchandise, please re-pack the items in its original shipped packing to ensure safe return. Upon arrival at the winefolder.com warehouse all returned items are inspected. You will be refunded the full cost of the merchandise and all shipping charges if your return is a result of our error.
If the return is not a result of our error and your item is returned unopened within 30 days of delivery we will grant a credit of up to 85% of the item.s value minus the original shipping charge and actual return shipping fees.
If you have any further questions regarding our return policy, please email: support@ winefolder.com